As Antalya Viva Turizm company, we offer safe, comfortable and affordable solutions for your transportation needs from the airport to Antalya city center and many different parts of Antalya, within the scope of the 24/7 transfer services we offer at Antalya airport.

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When you need an airport transfer company that greets you with a board with your name on it at the end of your flight, when you exit the terminal, helps you carry your luggage, transports you from the airport to the address you want to go with comfortable vehicles, and offers you all these services at the most economical prices, www.antalyavivaturizm.com You can make an online reservation from the website or call the Viva transfer call center to get information and support for your transfer transactions.

What is Airport Transfer?

Airport transfer is the professional passenger transportation service offered by chauffeur-driven vehicles to provide transportation from the airport to a point you want to go to, or to reach the airport from an address you are in.

Today, thanks to the affordable reservation opportunities offered by airline companies for both short and long-haul flights, traveling by plane has become more accessible and has given a great impetus to the airline transportation sector. With the increase in the number of people traveling by plane, professional airport transfers have become a necessity for those who want to go to the airport and for those who need to continue their journey by road after their plane lands at the airport. For this reason, while a significant increase has been observed in the number of companies providing airport transfers in recent years, well-established companies providing passenger transportation services at airports have tried to renew and expand their vehicle fleets in order to respond to the increasing reservation demands.

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If you are going to travel by plane for a holiday, to visit a relative or to attend events such as meetings, seminars, fairs and congresses organized by your company, you may need an airport transfer to reach your final address after your plane lands. In such a case, after your flight schedule is clarified, you can do a research on the internet, find the transfer companies serving at the airport where your plane will land, get information about the most suitable transportation options for you, and even make your airport transfer reservation easily.

Airport Transfer Service

Airport transfer services are the whole of the services provided for passengers traveling by plane to reach their destinations comfortably and safely after their planes land at the airport. The process in airport transfer services consists of various stages, starting with the call center support services offered at the time of reservation, until the completion of the transportation process to the passenger's address. The most important factor that determines the quality and success of the transfer service offered is that the company providing this service creates a professional, devoted and customer satisfaction-oriented working system that should be given importance at every stage and adheres to it without compromise.

In order to provide a perfect airport transfer service, as Antalya Viva transfer company, we carry out our operations with our expert team at every stage of the transportation solutions we offer, with professionalism, devoted work and a working system that aims to ensure that our customers are extremely satisfied with the service they receive.

Reservation Support Service

This is the stage where passengers who contact Viva transfer receive information about the vehicles offered for transfers to the regions where their transfer will take place, transfer prices and which complementary services are included and not included in these prices. Our call center staff, serving with the principle of transparency and professionalism, will provide descriptive information about the scope of the service offered, as well as the most suitable transfer vehicle options for your airport transfer service needs, the cheapest airport transfer prices, and they will be able to make your airport transfer reservation over the phone in line with your request. We would like to state that your meetings are recorded in accordance with legal regulations.

Flight Tracking and Operation Planning Service

After your reservation is received, our operations office organizes the reservations of all our passengers, their flight information (flight code, company, name, surname, telephone, etc.) and their preferred transfer vehicles in our system, and prepares the operation plan of our passenger reception teams and drivers by making the airport transfer planning. . In addition, it constantly monitors the flight landing times of our passengers at the airport, and instantly notifies our airport teams of possible delays and early landings. In this way, possible malfunctions are prevented.

Airport Passenger Welcome Service

This is the stage where our passengers whose planes land at the airport are greeted with signboards with their names written at the arrivals exit gates of the terminal they are in. Within the scope of the directives of our operations office, our passenger reception teams greet our passengers to whom airport transfer will be made and assist them with their luggage and are directed to the transfer vehicles waiting in the parking lot. In case of late or early landing of aircraft, our operations department instantly transmits the current aircraft landing program to our welcome teams, and accordingly, within the framework of the new program, there will be absolutely no disruptions in the welcome operations of our passengers. Since this welcome service is an optional service, a small amount can be added to the transfer price from the airport.

A Comfortable and Safe Airport Transfer Service with Chauffeured Vehicles

After you are greeted at the gate of the terminal you exit at the airport, your luggage is placed in our vehicle, which is waiting with its private driver in the part of the parking lot reserved for us, and your transfer starts. With your private driver, you will be able to reach your destination, hotel or event area from the airport in a safe and comfortable way. During your journey, our drivers will try to help you with the use of baby seats (optional), internet access (optional) and catering services, transfer areas and places to visit in Antalya, based on their own knowledge and experience.

Passenger Farewell Stage

After getting off your plane and getting into the vehicle from which you get the transfer service at the airport, you will be transported to your hotel or the address you specified after a short journey with your private driver. When you arrive at your destination, our driver gets out of the vehicle, opens your door, and helps you unload your luggage from the trunk, giving you a courteous farewell.

Customer Feedback, Testimonials and Surveys

After your airport transfer transactions are completed in order, you come to the stage that Viva Turizm.com attaches the most importance to. The transfer services we offer for you, our valued customers, are the stage in which our company's customer relations department communicates with you via telephone or e-mail survey method so that you can share with us your experiences, opinions and points we need to improve on the services you receive. At this stage, your feedback is requested on the quality of the services you receive, the attitude of our staff, and the comfort and safety that our vehicles make in your transportation. All feedback collected from our customers is shared with our senior management. Our senior management will take the necessary measures to provide you with a better quality service on your next visit to Antalya, by taking steps to make improvements in line with your opinions, comments and, if any, complaints about the services we offer.

Transfer Types Offered by Viva transfer

Our company offers transfer services in 4 main categories. These are 1-airport transfer, 2-point-to-point transfer, 3-airport transfer and 4-private VIP transfer types.

Transfer from Airport to Address

Airport transfer service is a type of transfer where you are met at the airport where your plane landed and transported to your destination or hotel. Our transfer services from the airport are a fixed and affordable transportation service. In order for you to benefit from our transfer services from the airport without any disruption, your reservation must be completed and approved by us at least 12 hours before you arrive in Antalya. Contact our call center for instant reservations.

Transfer from Address to Airport

The airport transfer service is the type of transfer service you can use when you want to reach the airport comfortably from your hotel or an address. You can book a quick and easy transfer to the airport by contacting us when you have made your planning. Our driver will pick you up from your location and safely transport you to the airport with the private vehicle of your choice.

Point-to-Point Transfer

Point-to-point transfer service is our transfer service that we offer by taking you from an address or hotel in Antalya to another address you want to reach, accompanied by our private vehicles and experienced drivers. You can benefit from our point-to-point transfer services at any time of the day, without interruption, and you can make a reservation whenever you want without any limitations. You can also benefit from our point-to-point or door-to-door private transfer services for your corporate travel needs.

Vehicle Types We Use in Airport Transfers

The comfortable and safe transfer services we offer at Antalya Airport, one of the airports with the heaviest air traffic in Turkey, are made with different types and types of vehicles. These types of vehicles consist of sedans, minibuses, vip vehicles (mercedes vito), ultra luxury vip vehicles (mercedes mybak vito), midibuses and buses. Now, how about getting to know our transfers according to the types of vehicles we use in our transportation services?

Airport Transfer with Sedan Cars

  Airport transfer, which is offered with a private driver using sedan carriages, is a service designed for 3 people to reach their desired address comfortably and safely from the airport. It is the type of transfer generally used by nuclear families who will spend their holiday in a hotel in Antalya or those who want to reach the address they want to go for a meeting in Antalya from the airport. It is divided into two as economic transfer and luxury airport transfer.

Economic transfer is an airport transfer service with a driver, with mid-range sedan cars. Luxury airport transfer, on the other hand, is a service that uses more equipped and superior cars in terms of comfort.  

Airport Transfer by Minibuses

Airport transfer with minibuses is a service preferred by groups of friends, company officials making business trips, those who want to travel in the same vehicle as a large family, and companies and tourism agencies that will organize the transportation of participants to corporate events or tours. We can make airport transfers by minibuses with different passenger capacities from 4 to 19 people. Minibus transfers are divided into three as transportation services provided by sequential-seat minibuses, vip minibuses and ultra-luxury vip transfers.

Airport transfers, which are offered using minibuses with rows of seats, are generally used in the tourism sector in the field of group passenger transportation from the airport to the hotels. In addition, transfer services by sequential minibuses are preferred for the transportation of the participants in excursions, tours and events organized by companies. Transfer service with VIP minibuses is an airport transfer offered by specially designed minibuses that are more comfortable than minibuses with rows of seats, have less passenger capacity, but are capable of many complementary equipment features for a high-class journey. The price is slightly higher than the transfer services made by normal minibuses.  The transportation service provided by vip minibuses is generally preferred for the transfers of important guests, artists, company executives, government officials and anyone who wants to travel more comfortably.

Airport Transfer with Midibuses

Our Midibus type public transportation vehicles have a carrying capacity of 27, 29, 32, 35 and 45 people. Although it is preferred for tours, excursions and hotel transfers organized by tourism agencies, it is a preferred airport transfer service option for event organization companies or companies that want to organize the event within their own organization, to provide transportation to the participants of these events. Our midibuses are at your service with our private chauffeurs in our company's staff.

Airport Transfer by Bus

It is the type of airport transfer service we offer in our fleet, with buses suitable for transporting up to 50 people, with our experienced bus drivers. 18 buses in our fleet are at your disposal 24/7 for your airport transfers. Airport transfer by bus usually includes trips and tours with large numbers of participants, from airport to hotel -  transfer from hotel to airport  It is a preferred type of transfer service for large groups that want to provide transportation in the form of a group, transfers of sports clubs, transportation to political party rallies and congress transfers.

Airport Transfer Companies

The companies that fulfill the necessary legal processes and ensure that the passengers leaving the planes at the airports reach the addresses they want to go from the airport are called airport transfer companies. Airport transfer companies are divided into two as companies that provide private transfer services and companies that provide transportation of passengers with shared vehicles.

Companies that provide private transfer services use specially allocated vehicles for their transfers from or to the airport, that is, passengers who do not know each other do not travel by using the same vehicle at the same time. Companies that offer shared airport transfer services are companies that provide public transportation services at the airport at certain hours. Companies providing shared airport transfer services generally use minibus, midibus and bus type vehicles in their operations. In the shared transfer service, independent people who land at the airport, that is, who do not know each other, receive transfer service by using the same transportation vehicle. For example, Antalya Havaş company offers collective transfer services to people who want to reach the airport from or to the airport, with shared transfer transactions that it carries out at certain hours at the airport.

Antalya Viva Tourism provides personalized airport transfer service throughout the 12 months of the year, and can provide planned public transportation services through the organizations we cooperate with for our customers who request shared transfers during the summer period when the tourism season is on the rise in terms of airport passenger transfers.

Features Required for Airport Transfer Firms

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Although airport transfer may seem like a transportation service from one place to another from the outside, it actually consists of processes that require a professional, devoted and extremely systematic work with a large team in the background. Airport transfer companies, which provide transportation services to the hotels or addresses they will go to, should offer a safe, comfortable travel experience that will leave their customers satisfied with their services. So, what are the features that airport transfer companies should have in order to provide a satisfaction-guaranteed transportation service? If you're wondering, here's the list:

1. Airport transfer companies should have teams of experienced and specialized people in the tourism and transportation sectors.

2. Airport transfer companies should have a large fleet of vehicles that can offer all types of transportation options.

3. The drivers of airport transfer companies should be professional, experienced, courteous, formally dressed, always taking care of their personal care and speaking a foreign language.

4. Airport transfer companies that care about customer satisfaction should adopt a philosophy that is flexible, understanding and cares about the opinions of their customers at every stage of the services they provide.

5. Airport transfer companies that want to serve a loyal customer base for the future should have systems where their customers can give feedback about the services offered. In this way, they have the chance to continuously improve their services and, when necessary, to take measures to ensure the satisfaction of their customers faster.

6. Companies that always want to provide better quality and faster service in the field of airport transfers should follow the trends of the transportation sector closely and have the ability to produce creative solutions by using technology for the new needs of their customers.

7. Airport transfer companies, which care about the comfort and safety of their passengers during travel, should act sensitively in vehicle selection, and they should constantly monitor whether the drivers who serve are driving in accordance with traffic rules and speed limits, with the help of technology.

8. Businesses that want to provide better quality service at every stage of the work should give importance to in-service training practices in order to contribute to the development of their employees and to achieve an ever-increasing quality momentum in the services they provide.

9. One of the important features that businesses that want to be successful in airport transfer services should have is to establish a human resources recruitment system that can recruit personnel who have developed themselves in business discipline, sense of responsibility and compliance.

10. Finally, an important feature that airport transfer companies that want to increase their customer portfolio and keep their loyal customers should have is that they show sensitivity about the pricing of the services they offer. The offered airport transfer prices should be determined by analyzing the competitors well, scanning the prices of the services offered throughout the sector and discussing the services offered by them.

Here is www.antalyavivaturizm.com, which has all these features,  Antalya airport transfer  It has succeeded in being the first company that comes to mind in Turkey. If you need a quality service for your transportation needs, you can contact www.antalyavivaturizm.com, get the right information and make a reservation.